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JUST RELEASED: Apps Explorer Policies- Audit and take action to revoke third-party apps users have authenticated through your domain. Read more about this release
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FROM THE BLOG

FEATURED: Best Practices for Managing Google Apps Using FlashPanel

Upcoming HoA: Google Apps Security: 13 Steps to Peace of Mind

Join us on Tuesday, August 5th at 12pm EDT for Google Apps Security: 13 Steps to Peace of Mind, a co-hosted webinar with Spanning Backup. Learn what Google covers in regards to data security and what is your responsibility, then hear from Mat Hamlin, Director of Products at Spanning, about an actionable, 13-step plan that you can put into place to overcome your security fears and achieve peace of mind. What to Expect → What Google does and does not […]

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Posted in Uncategorized

Google Apps Unlimited: Reaffirming Google’s Commitment to Building a True Enterprise Product

During yesterday’s keynote at Google I/O, Sundar Pichai, SVP of Android, Chrome, and Apps at Google, announced Google Apps Unlimited and other exciting updates to the Google Apps suite. Google is known for its agile development and constant innovation, so how is yesterday’s announcement any different? For one, the fact that Apps news was given prime airtime at Google’s most anticipated conference of the year speaks volumes about the weightiness of this release. And two, it affirms that Google is […]

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Posted in News

Upcoming HoA: How to Optimize for Long Term Success on Google Apps

This Wednesday, June 11th, join us for a Hangout on Air discussing how to optimize for long term success on Google Apps. We are offering two separate sessions, one for organizations using Google Apps for Business at 1pm ET, and another tailored specifically for schools on Google Apps for Education at 4pm ET. You will hear from two Certified Google Apps Administrators and members of the BetterCloud team, Eli Winderbaum and Michael Rothenberg, as they share best practices they’ve learned […]

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Posted in News, Uncategorized

Upcoming HoA: 5 Best Practices to Keep Your Google Apps Data Safe

Join us tomorrow, June 4th, at 11am EDT for a Hangout on Air, when we join forces with Spanning Backup to discuss user lifecycle management in Google Apps. Learn the 5-step process that is key to keeping your organization safe in the cloud and preventing data leakage and loss. Hear from Mat Hamlin, Director of Products at Spanning, and Eli Winderbaum, Director of Customer Success at BetterCloud. What to Expect → Best practices to adopt to protect data throughout the […]

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Posted in News, Uncategorized

Introducing Apps Explorer Policies, Apps Explorer Out of Beta

When we announced Apps Explorer late last year, the new feature gave admins the ability to audit third-party applications installed by users, view the permissions the app requested, and add applications to a whitelist or blacklist. Today, we’re excited to announce that Apps Explorer is now out of beta in limited release, and we’ve added another layer of functionality to the feature: Apps Explorer Policies. Monitoring Third-Party Apps Google Apps users are inundated with apps–from productivity and scheduling tools to […]

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Posted in News, Uncategorized

Top Tips for Google Apps Admins

This is an ongoing series on Google+, where we post one tip per day for Google Apps administrators. Follow +FlashPanel to receive the daily tip, and check back for the full roundup. 1. Onboarding a new user? Fill in their profile, add them to the appropriate Org. Unit and Groups, and set their email signature using FlashPanel’s provisioning workflow. 2. Come up with a naming convention for creating new groups, location-department-role@ or newyork-sales-managers@, for example, to help users know exactly […]

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Posted in Best Practices, News

10 Ways to Empower Your Help Desk with FlashPanel and Zendesk

It’s no secret we’re huge Zendesk advocates–our support team relies on the platform to host our knowledge base and offer exceptional customer support to FlashPanel users. What you might not know is that FlashPanel is the perfect complement to Zendesk, empowering help desk agents to manage (Zendesk) and solve (FlashPanel) the tickets they receive, and offer 360 degrees of support. And in anticipation of this week’s Zen U training event in Atlanta, GA (where our engineering team is based), here’s […]

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Posted in News, Uncategorized

Top 5 Ways SMBs Can Leverage FlashPanel Enterprise

Though FlashPanel is an enterprise-level management and security tool, there is plenty of valuable functionality scalable for small and medium-sized businesses, too. Smaller businesses may not (yet) need the bulk tools and automations that FlashPanel provides, but putting processes in place early saves time and can help ease growing pains later on. The five tools outlined below are among the most popular for our SMB customers, solving small business needs without a heavy-handed solution. 1. Manage Contacts Since contact management […]

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Posted in News, Uncategorized

Third-Party Apps: 5 Steps to Empowering Your Users While Minimizing Risk

A major draw of Google Apps is its ability to integrate with other SaaS applications. Whether there’s a specific feature from a legacy system that isn’t available in Google Apps out of the box, or a user is just looking for a tool to solve a specific problem, chances are…“there’s an app for that.” By authenticating an app, that third-party application has access to specific data such as your user’s Contacts or Drive. With such access, developers are able to […]

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Posted in Best Practices, News

Protect Your Google Apps Users Against Heartbleed Using FlashPanel

If you haven’t heard, Heartbleed, a serious online bug causing a vulnerability in the widely-used OpenSSL software, was discovered this week. OpenSSL provides “secret keys” to protect and encrypt sensitive information as it passes through the internet, such as usernames, passwords, and credit card information–all of which may have been compromised. In the three or so years that this bug has gone undetected, hackers could have exploited the millions of passwords that were exposed. And, given the prolific use of […]

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Posted in News, Uncategorized
WHITE PAPERS

Optimizing for Long-Term Success in Google Apps

View Guide While you’ve likely already gone Google, it’s important to keep in mind that once you’ve completed the migration – in other words “flipped the switch” – the work is not over. This free white paper will demonstrate through three detailed phases how to best optimize your domain for long term success on the Google Apps platform.

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Posted in White Papers

Best Practices for User Onboarding and Deprovisioning in Google Apps

Download White Paper As an IT professional, you know how crucial user onboarding and deprovisioning processes are. You need to outline processes that include input from a number of stakeholders, then follow those processes to a T to ensure that new employees have what they need, and departing employees don’t leave with any sensitive company information. Some of the challenges discussed in this white paper include: Onboarding and deprovisioning users in Google Apps is a multi-step process that provides many […]

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Posted in White Papers

Best Practices for Managing Google Apps

View Guide Uncovering the full potential of FlashPanel can be challenging. This guide provides specific recommendations for leveraging FlashPanel to increase business intelligence and better manage and secure your domain. The guide serves as an excellent project plan for managing Google Apps — both with the Admin Console and FlashPanel — and will help you to configure your domain for long-term success.

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Posted in White Papers

FlashPanel Technical Security Overview

Download White Paper This security white paper gives IT administrators an in-depth look at the security measures taken by BetterCloud to protect customer data as well as the specific access points required by FlashPanel. The policies described in this document are current, and will be updated immediately upon any changes. BetterCloud’s security process is based on well-defined security best practices that ensure the proper controls at all levels of data storage and access. In this security overview, we will cover […]

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Posted in White Papers

Report: 2014 State of the Google Apps Ecosystem

Download Report Summary Growing adoption of and satisfaction with Google Apps is placing the messaging and collaboration suite at the center of corporate IT. The 2014 State of the Google Apps Ecosystem report includes responses from 1,158 Google Apps administrators and end-users surveyed between December 2013 and January 2014 and reveals that Google Apps users are highly satisfied with the suite and see third-party applications as important players in the transition to the cloud. Moreover, the survey shows a willingness […]

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Posted in White Papers

1st Annual Benchmark Report for Google Apps (Cloud Alliance for Google Apps)

Download Report This survey from the Cloud Alliance for Google Apps reached over 50,000 Google Apps customers to understand how they are using Google Apps, their satisfaction with the product, and their use of Google Apps Marketplace applications. Some of the key conclusions were: Early adopters of Google Apps are technical companies who are already familiar with and trust the Google brand Price is not the driving factor everyone believes it to be Collaboration beats out price as a motivator […]

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Posted in White Papers